A: If there is damage to the carton, you will contact us first before doing anything. In the unlikely event we cannot be reached, or if the damage is extensive, do not accept the game from the shipper and refuse the shipment. If the cost appears light or easily repairable, you may receive the order […]
A: Yes! If you are looking for replacement parts, kit upgrades and game upgrades, please contact us to help you.
A: Yes! We offer game repair and service and technical support for all items we sell.
A: Yes! Most of the games we sell online use a standard 220V three-prong outlet that you plug in and play like you would any other electrically powered item. (Or a 110V outlet for many of our overseas clients). A few large (and expensive) games may require an individual electrical outlet. Please contact us for […]
A: Yes! We offer excellent discounts for customers buying more three or more games at a time, and we also offer generous discounts on various game packages and purchases of more than three games at one time. Once you have decided on the contests, you would like to purchase, chat or email our Sales Department […]
A: Most new game orders ship out from the factory within just a few days, some sizeable games, casino and shuffleboard tables, plus many furniture items are built to order by the specific manufacturer, and can take from 3 to 4 weeks. Most arcade machines take about 1 to 3 weeks to deliver after your […]
A: Although we love to provide our customers with guidance in this area when asked, which is quite often; we frequently are requested to suggest several game types, and titles furnish a new game room fully. However, sometimes this question is best answered by you, along with some guidance from our gaming experts. Unless you […]
